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Telstra is Australia's leading telecommunications and information services company, offering a range of products and services across consumers, businesses, large enterprises, and government organizations. It also has an international presence, providing innovative technology solutions globally.

Positive signals

Telstra achieved a 95% network waste recycling rate in FY24, surpassing its target of 90% by 2025, demonstrating strong progress in circular economy practices.

Sustainalytics rates Telstra's management of ESG material risk as 'Strong', with an overall ESG Risk Rating of 20.5 (Medium), ranking 48th out of 200 in the telecommunications industry.

Telstra participates in the Joint Audit Cooperation (JAC), leading six audits and participating in 51 peer-led audits in FY24, reflecting ongoing efforts to monitor and improve supply chain labor and environmental standards.

In FY24, Telstra reused or recycled 710,341 mobile phones, modems, and other devices, exceeding its annual target of 650,000 devices as part of its commitment to electronic waste reduction.

Telstra achieved a 37% reduction in both its combined Scope 1 and 2 emissions and its Scope 3 emissions from a FY19 baseline, and is on track to meet its net-zero emissions target by 2050.

Concerns

Allegations of misleading mobile coverage claims

Response to allegations of misleading coverage claims

Telstra's highest controversy level in the past three years, as tracked by Sustainalytics and Morningstar, indicates the company has faced at least one significant ESG-related controversy within this period.

Sustainalytics assigns Telstra a 'Medium' ESG Risk Rating of 20.5, indicating exposure to material ESG risks that are not fully mitigated, with room for improvement compared to industry leaders.

Allegations of misleading advertising regarding mobile coverage