Salesforce

Salesforce is a leading American cloud-based software company that provides customer relationship management (CRM) solutions and a unified platform combining AI, data, and trust to help companies connect with customers.

Positive signals

Sustainalytics rates Salesforce, Inc. with a 'Low' ESG Risk Rating of 19.3, ranking it 324 out of 942 in its industry, indicating relatively strong management of material ESG risks compared to peers.

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Salesforce has achieved 100% renewable energy for its global operations by procuring renewable energy and certificates equivalent to its annual electricity use, supporting its net zero emissions goal.

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Salesforce has implemented initiatives to manage and mitigate the environmental impact of its AI models and data centers, reflecting proactive environmental stewardship in the face of rising digital infrastructure emissions.

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MarketBeat’s 2025 ESG profile for Salesforce shows positive net impact scores for jobs (+1.22), taxes (+1.86), and societal infrastructure (+0.15), indicating beneficial contributions to employment and public finances.

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Salesforce’s ESG objectives are integrated with its long-term growth strategy, and the company has received multiple external recognitions for its workplace culture and sustainability commitments in recent years.

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Concerns

Wrongful termination and discrimination lawsuit

HIGH

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Sustainalytics assigns Salesforce an 'Average' management score for ESG material risk, suggesting there is room for improvement in the robustness of its ESG programs and policies relative to best-in-class peers.

MEDIUM

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Salesforce’s environmental net impact score is only slightly positive (+0.06), with negative scores for GHG emissions (-0.36) and waste (-0.13), indicating ongoing challenges in reducing its environmental footprint despite renewable energy procurement.

MEDIUM

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Salesforce’s exposure to material ESG risks is rated as 'Medium' by Sustainalytics, reflecting the inherent risks in its business model and sector, particularly regarding data privacy, supply chain, and environmental management.

MEDIUM

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Salesforce’s knowledge infrastructure and scarce human capital impact scores are negative (-1.90 and -3.26, respectively), suggesting reputational concerns around talent retention, skills development, or workforce diversity.

MEDIUM

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Salesforce

Positive signals

Sustainalytics rates Salesforce, Inc. with a 'Low' ESG Risk Rating of 19.3, ranking it 324 out of 942 in its industry, indicating relatively strong management of material ESG risks compared to peers.

Salesforce has achieved 100% renewable energy for its global operations by procuring renewable energy and certificates equivalent to its annual electricity use, supporting its net zero emissions goal.

Salesforce has implemented initiatives to manage and mitigate the environmental impact of its AI models and data centers, reflecting proactive environmental stewardship in the face of rising digital infrastructure emissions.

MarketBeat’s 2025 ESG profile for Salesforce shows positive net impact scores for jobs (+1.22), taxes (+1.86), and societal infrastructure (+0.15), indicating beneficial contributions to employment and public finances.

Salesforce’s ESG objectives are integrated with its long-term growth strategy, and the company has received multiple external recognitions for its workplace culture and sustainability commitments in recent years.

Concerns

Wrongful termination and discrimination lawsuit

Sustainalytics assigns Salesforce an 'Average' management score for ESG material risk, suggesting there is room for improvement in the robustness of its ESG programs and policies relative to best-in-class peers.

Salesforce’s environmental net impact score is only slightly positive (+0.06), with negative scores for GHG emissions (-0.36) and waste (-0.13), indicating ongoing challenges in reducing its environmental footprint despite renewable energy procurement.

Salesforce’s exposure to material ESG risks is rated as 'Medium' by Sustainalytics, reflecting the inherent risks in its business model and sector, particularly regarding data privacy, supply chain, and environmental management.

Salesforce’s knowledge infrastructure and scarce human capital impact scores are negative (-1.90 and -3.26, respectively), suggesting reputational concerns around talent retention, skills development, or workforce diversity.

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