Hyatt

Hyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury and business hotels, resorts, and vacation properties worldwide, with over 1350 properties in 69 countries.

Positive signals

Hyatt has prioritized diversity, equity, and inclusion (DEI) goals, reporting that in 2023 it eclipsed critical DEI targets and sustained momentum with key initiatives, including programs to increase representation and foster inclusive workplaces.

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Hyatt achieved its prior goal to reduce greenhouse gas emissions per square meter of managed hotels by 25% across all three regions by 2018, and continues to track and manage emissions through its EcoTrack system in alignment with the Greenhouse Gas Accounting Protocol.

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In 2023, Hyatt-owned hotels in the United States adopted 100% renewable electricity through Green-e Energy certified Renewable Energy Certificates, reducing building emissions by more than 50% on average and enabling the company to offer carbon-neutral meetings and events.

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Concerns

In 2023, Hyatt was named in a lawsuit alleging violations of wage and hour laws at several franchised properties in California, with claims including unpaid overtime and failure to provide meal breaks.

HIGH

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Hyatt has faced criticism from labor advocacy groups regarding working conditions and unionization efforts, with reports of protests and strikes by hotel workers in major U.S. cities in 2022 demanding better pay and improved workplace safety.

MEDIUM

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Hyatt has been scrutinized for inconsistent environmental performance across its franchised properties, as third-party certifications such as Green Key and EarthCheck are not yet universally adopted, leading to gaps in sustainability standards outside company-owned hotels.

MEDIUM

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Hyatt

Positive signals

Hyatt has prioritized diversity, equity, and inclusion (DEI) goals, reporting that in 2023 it eclipsed critical DEI targets and sustained momentum with key initiatives, including programs to increase representation and foster inclusive workplaces.

Hyatt achieved its prior goal to reduce greenhouse gas emissions per square meter of managed hotels by 25% across all three regions by 2018, and continues to track and manage emissions through its EcoTrack system in alignment with the Greenhouse Gas Accounting Protocol.

In 2023, Hyatt-owned hotels in the United States adopted 100% renewable electricity through Green-e Energy certified Renewable Energy Certificates, reducing building emissions by more than 50% on average and enabling the company to offer carbon-neutral meetings and events.

Concerns

In 2023, Hyatt was named in a lawsuit alleging violations of wage and hour laws at several franchised properties in California, with claims including unpaid overtime and failure to provide meal breaks.

Hyatt has faced criticism from labor advocacy groups regarding working conditions and unionization efforts, with reports of protests and strikes by hotel workers in major U.S. cities in 2022 demanding better pay and improved workplace safety.

Hyatt has been scrutinized for inconsistent environmental performance across its franchised properties, as third-party certifications such as Green Key and EarthCheck are not yet universally adopted, leading to gaps in sustainability standards outside company-owned hotels.

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